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BBB Brief: Authorization Holds On Their Way To Your Favorite Restaurant

March 27, 2012|Cara Restelli | BBB Brief

The convenience of credit....  it allows you to charge a meal on your credit card, pay for an appliance with an installment plan, or take out a loan to buy a house. But when dining out or staying in a hotel, it’s important to take notice of what the banking industry calls an “authorization hold.” 

Authorization holds could be on their way to your favorite restaurant or hotel.  Here’s how it works: Let’s say your restaurant bill comes to $100. When they run your credit card, they put an authorization hold on your account for that amount, plus a 20% tip. But that can be a problem if you planned to leave the tip in cash because you won’t have access to that money in your account until the actual charge clears. 

At hotels, they may put an authorization hold on your card for what they think your total bill will be.  If you are staying for several nights, this could amount to a lot of money that you no longer have access to.

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These holds are perfectly legitimate as long as the vendor notifies customers of the practice. BBB advises consumers to keep tabs on their credit and bank accounts online.  When dining, pay for your check and tip together with either credit or cash, but not both. And whenever possible, keep a “cushion” of available funds on credit cards by paying off the balance regularly.

For more consumer information you can trust, visit www.bbb.org/news.

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