SPRINGFIELD, Mo -- Do you have a front end load washer? If so are you happy with it? Enough complaints across the nation has caused several class action lawsuits to emerge. The issue at hand involves mold and mildew.
When it comes to front-end load washers, there are things you need to know.
"if you use the wrong kind of soap you are going to have a problem," said TallGuy Appliance Repair owner Jody Cottengim.
"I noticed there was an odor…sometimes the clothes that came out of the washer smelled musty," said front-end load washer owner Tona Rowett.
"Inside there there is a little rubber piece. You need to be able to wipe those things down and keep them clean," Cottengim said.
"When a load is finished the water doesn't drain completely," said Rowett.
"The lack of air is a big issue," explained Cottengim.
Front load washing machines are often touted as highly efficient, but they also come with a host of maintenance needs. They are now in the cross-hairs of lawyers across the country.
"The nature of the construction of the machine," said Complex Litigation Group Lawyer Richard Burke, "they breed significant amounts of mold and mildew that's an intractable problem."
Class action lawsuits have popped up against Whirlpool, LG, Kenmore, among others. "Those are all basically putting the fault of the machine on the conduct of the consumer rather than on the engineering of the machine," Burke said.
The issue, he says, is the design. "The machines cannot clean themselves. They don't have enough water to clean themselves," Burke said.
He says consumers are not being properly informed about what they are buying and the maintenance that comes along with them.